> For the complete documentation index, see [llms.txt](https://docs.rishvi.co.uk/linnworks/llms.txt).
> Use it to discover all available pages before exploring further.

# Customer display

The customer display feature shows real-time order details on a secondary screen during checkout, improving transparency and customer experience.

The **customer display** provides live updates on a secondary screen during the checkout process. It shows:

- Items added to the cart

- Running subtotal

- Payment details

- Total amount due

- Selected <a href="https://www.odoo.com/documentation/19.0/applications/sales/point_of_sale/payment_methods.html" target="_blank" rel="noopener noreferrer">**payment method**</a>

- Change to be returned

<Image src="https://www.odoo.com/documentation/19.0/_images/display.png" width="651" height="902" alt="Customer display screen in POS." priority={true} fetchPriority="high" />

**Note**

Both the POS screen and customer display should be at least **6 inches** in size. Larger displays are recommended for better visibility.

## **Configuration**

The customer display can be used in two ways:

- Connected directly via **USB-C or HDMI**

- Connected through an <a href="https://www.odoo.com/documentation/19.0/applications/general/iot.html" target="_blank" rel="noopener noreferrer">**IoT system**</a>

The feature is enabled by default, but you can customize its appearance.

### **Set background image**

1. Go to <a href="https://www.odoo.com/documentation/19.0/applications/sales/point_of_sale/use.html#pos-use-settings" target="_blank" rel="noopener noreferrer">**POS Settings**</a>

2. Scroll to **Connected Devices**

3. Click **Upload your file** to set a background image

### **Using an IoT-connected display**

To use a screen via IoT:

1. Open <a href="https://www.odoo.com/documentation/19.0/applications/sales/point_of_sale/use.html#pos-use-settings" target="_blank" rel="noopener noreferrer">**POS Settings**</a>

2. Enable **IoT Box**

3. Click **Save**

Then:

1. <a href="https://www.odoo.com/documentation/19.0/applications/general/iot/connect.html" target="_blank" rel="noopener noreferrer">**Connect and configure your IoT system**</a>

2. Return to POS settings

3. Select the screen in the **Customer Display** field

## **Open the customer display**

To launch the display:

1. <a href="https://www.odoo.com/documentation/19.0/applications/sales/point_of_sale/use.html#pos-use-open-register" target="_blank" rel="noopener noreferrer">**Open the POS register**</a>

2. Click the menu icon (☰)

3. Select **Customer Display**

The display will either:

- Open in a new browser window (for external screens)

- Appear directly on the IoT-connected display

**Note**

For IoT setups, both the POS and display device must be connected to the same local network.

## **Android dual-screen setup**

For POS terminals running the <a href="https://play.google.com/store/apps/details?id=com.odoo.mobile" target="_blank" rel="noopener noreferrer">**Odoo mobile app**</a> with dual-screen support:

1. <a href="https://www.odoo.com/documentation/19.0/applications/general/apps_modules.html" target="_blank" rel="noopener noreferrer">**Install the Point of Sale Mobile module**</a>

2. Open the POS register

3. Click the menu icon (☰)

4. Select **Customer Display**

The display will automatically appear on the secondary screen.

## **Related resources**

- <a href="https://www.odoo.com/documentation/19.0/applications/sales/point_of_sale/hardware_network/pos_iot.html" target="_blank" rel="noopener noreferrer">**IoT system connection**</a>

- <a href="https://www.odoo.com/documentation/19.0/applications/general/iot.html" target="_blank" rel="noopener noreferrer">**Internet of Things (IoT)**</a>

