> For the complete documentation index, see [llms.txt](https://docs.rishvi.co.uk/linnworks/llms.txt).
> Use it to discover all available pages before exploring further.

# Deliveries and invoices to different addresses

People and businesses often use separate addresses for billing (invoicing) and shipping (delivery) purposes. With the Odoo Sales app, contacts can have different specified addresses for delivery and invoicing.


People and businesses often use separate addresses for billing (invoicing) and shipping (delivery) purposes. With the Odoo **Sales** app, contacts can have different specified addresses for delivery and invoicing.

## Settings

To properly utilize multiple addresses in Odoo, go to:

**Accounting app ‣ Configuration ‣ Settings**

Then scroll down to the **Customer Invoices** section and enable:

- **Customer Addresses**

<Image src="https://www.odoo.com/documentation/19.0/_images/customer-addresses-setting.png" width="477" height="74" alt="Activate the Customer Addresses setting." priority={true} fetchPriority="high" />

> **Info**
>
> Enabling **Customer Addresses** ensures that Odoo can distinguish between different address types (invoice, delivery, and others). Without this setting, all transactions default to a single address, which may lead to operational or invoicing errors.

## Contact form configuration

To add multiple addresses to a contact:

1. Navigate to **Sales app ‣ Orders ‣ Customers**

2. Remove any default filters

3. Open the desired customer record

> **Tip**
>
> You can also access and manage contacts from the **Contacts** app, which is more efficient when handling large datasets or bulk updates.

Click the **Add Contact** button under the **Contacts** tab to open the address form.

<Image src="https://www.odoo.com/documentation/19.0/_images/contact-form-add-address1.png" width="768" height="503" alt="Add a contact/address to the contact form." priority={true} fetchPriority="high" />

### Address types

From the **Create Contact** pop-up, select the appropriate type:

- **Contact**: Adds a person (e.g., employee)

- **Invoice**: Default billing address

- **Delivery**: Default shipping address

- **Other Address**: Additional locations (branch, warehouse, etc.)

<Image src="https://www.odoo.com/documentation/19.0/_images/create-contact-window1.png" width="397" height="479" alt="Create a new contact/address on a contact form." />

> **Info**
>
> Each address type serves a distinct operational role:
>
> - **Invoice Address** → Billing and accounting
>
> - **Delivery Address** → Logistics and shipping
>
> - **Other Address** → Secondary or support locations

> **Example**
>
> A typical business setup:
>
> - Head Office → Invoice Address
>
> - Warehouse → Delivery Address
>
> - Regional Branch → Other Address
>
> This ensures accurate invoicing while delivering goods to the correct location.

After entering the details:

- Click **Save & Close** to finish

- Click **Save & New** to add more addresses

## Quotations and autopopulated addresses

When a customer with multiple addresses is selected in a quotation:

- **Invoice Address** and **Delivery Address** are automatically filled

<Image src="https://www.odoo.com/documentation/19.0/_images/quotation-address-autopopulate.png" width="458" height="337" alt="Invoice and Delivery Addresses autopopulate on a quotation." />

> **Tip**
>
> Always verify auto-filled addresses before sending quotations, especially for customers with multiple locations. This helps avoid delivery issues and billing errors.

You can manually edit these addresses directly from the quotation by clicking the **internal link icon**.

> **Info**
>
> Editing an address on a quotation does **not** update the main customer record. This allows flexibility for one-time deliveries or special billing scenarios.

> **Example**
>
> Common real-world scenarios:
>
> - Delivering goods to a temporary event location
>
> - Billing a parent company while delivering to a subsidiary
>
> - Shipping to a third-party logistics partner
>
> These can be handled without modifying the primary customer data.