> For the complete documentation index, see [llms.txt](https://docs.rishvi.co.uk/linnworks/llms.txt).
> Use it to discover all available pages before exploring further.

# Lazada Connector configuration

This guide walks through the process of setting up the Lazada Connector in Odoo, connecting your Lazada seller account(s), and preparing your system for smooth order and inventory synchronization.

## **Prerequisites**

Before starting the configuration, make sure you have:

- A Lazada Seller account (**Personal Self-Developed** or **Enterprise Self-Developed**)

- A valid email address and phone number for verification

- A business license (required for **Enterprise Self-Developed** accounts)

- A short description of your integration purpose (e.g., “Connecting Odoo ERP with Lazada for order and inventory sync”)

**Note**

The *Lazada Open Platform* account (used for API access) is separate from your *Lazada Seller account*.

## **Create a Lazada Open Platform account**

1. Go to <a href="https://open.lazada.com/" target="_blank" rel="noopener noreferrer">**Lazada Open Platform**</a> and click **Sign Up**

2. Complete your profile under **Basic Information**

   For **Partner Type**, select:

   - **Personal Self-Developed** (individual users)

   - **Enterprise Self-Developed** (registered businesses)

**Important**

Avoid selecting other partner types, as they are not suitable for Odoo integration.

1. Fill in your **Personal Information**:

- Provide contact details (phone, email, address)

- Complete verification steps (e.g., OTP)

- Upload your business license (if required)

- Add a short description of your integration use case

1. Click **Submit** and wait for approval (typically a few hours to a couple of days)

2. If rejected, review the feedback and resubmit your application

**Tip**

Ensure all details are accurate to avoid delays—common issues include incorrect partner type or missing documents.

## **Create an app on Lazada Open Platform**

To integrate with Odoo, you need an **App Key** and **App Secret**:

1. Log in to the <a href="https://open.lazada.com/" target="_blank" rel="noopener noreferrer">**Lazada Open Platform Console**</a>

2. Go to **App Console → App Management → Create App**

<Image src="https://www.odoo.com/documentation/19.0/_images/lazada-open-platform-app-console.png" width="3408" height="1432" alt="../../../../_images/lazada-open-platform-app-console.png" priority={true} fetchPriority="high" />

<Image src="https://www.odoo.com/documentation/19.0/_images/lazada-create-app.png" width="3416" height="1010" alt="../../../../_images/lazada-create-app.png" priority={true} fetchPriority="high" />

1. Set **App Category** to **Seller In-house APP**

2. Complete the application form:

- Provide your Odoo database URL

- Add tester credentials (username and password)

- For IP settings, select **IP address(es) unavailable** and mention that the app is cloud-hosted

1. Submit the application and wait for approval (usually within 24 hours)

Once approved, note your **App Key** and **App Secret**

## **Connect Lazada Seller account to Odoo**

1. Install the Lazada Connector from the **Apps** menu in Odoo

<Image src="https://www.odoo.com/documentation/19.0/_images/lazada-connector-odoo-app.png" width="371" height="105" alt="../../../../_images/lazada-connector-odoo-app.png" />

1. Enable **Lazada Sync** from:

   **Sales app ‣ Configuration**

<Image src="https://www.odoo.com/documentation/19.0/_images/lazada-odoo-sales-menu.png" width="2424" height="1484" alt="../../../../_images/lazada-odoo-sales-menu.png" />

### **Add a new shop**

1. Go to **Sales ‣ Configuration ‣ Lazada ‣ Shops**

2. Click **Create New Shop**

3. Enter:

- Shop name (e.g., `Lazada Malaysia`)

- **App Key** and **App Secret**

- Marketplace (e.g., <a href="http://Lazada.com.my" target="_blank" rel="noopener noreferrer">Lazada.com.my</a>)

<Image src="https://www.odoo.com/documentation/19.0/_images/lazada-connect-new-shop-odoo.png" width="1044" height="419" alt="../../../../_images/lazada-connect-new-shop-odoo.png" />

### **Authorize the account**

1. Click **Create Shop & Authorize**

2. You will be redirected to Lazada

3. Log in and grant access to Odoo

<Image src="https://www.odoo.com/documentation/19.0/_images/lazada-authorize-shop.png" width="2850" height="1462" alt="../../../../_images/lazada-authorize-shop.png" />

After authorization, your shops will appear in Odoo:

<Image src="https://www.odoo.com/documentation/19.0/_images/lazada-odoo-shop-list.png" width="3426" height="472" alt="../../../../_images/lazada-odoo-shop-list.png" />

### **Manage marketplaces**

- Marketplaces are automatically added after connection

- You can remove any marketplace to stop synchronization

- Avoid linking the same shop multiple times

**Important**

To prevent duplicate data, ensure each shop is connected only once. If issues occur, try syncing orders manually before reconnecting.

## **Configure the shop before go-live**

### **Warehouse setup**

- Go to **Sales app ‣ Configuration ‣ Settings ‣ Lazada Shops**

- Select your shop and define the **FBM Warehouse**

By default, all shops share the same stock location. To separate inventory by marketplace:

- Create a duplicate shop configuration

- Assign a different warehouse/location

**Tip**

To reinitialize catalog sync, clear the **Last Catalog Synchronization** field before clicking **Sync Catalog**

### **Product catalog synchronization**

The catalog is automatically matched during the first sync, but manual synchronization is recommended in certain cases:

- Use **Sync Catalog** to fetch active products regularly

- For new databases:

  - Export products from Lazada (with SKUs)

  - Import them into Odoo via **Inventory ‣ Products ‣ Import**

  - Map SKUs to **Internal Reference**

- For existing products:

  - Export both Lazada and Odoo product lists

  - Match SKUs with Internal References in a spreadsheet

  - Import updated data into Odoo

**Tip**

Start with a small dataset to verify mappings before syncing the entire catalog.