> For the complete documentation index, see [llms.txt](https://docs.rishvi.co.uk/linnworks/llms.txt).
> Use it to discover all available pages before exploring further.
# Lead mining
Lead mining enables CRM users to generate new leads directly within the system. By applying filters such as location, company size, and industry, businesses can target and capture high-quality prospects efficiently.
*Lead mining* allows users to automatically generate new leads inside the *CRM* system. By applying specific filters—such as region, company size, or industry—you can ensure that the leads generated match your target audience and business goals.
## **Configuration**
To enable lead mining:
1. Navigate to **CRM app ‣ Configuration ‣ Settings**
2. Activate the **Lead Mining** option
3. Click **Save**
## **Generate leads**
Once enabled, a **Generate Leads** button becomes available in multiple locations:
- **CRM app ‣ Sales ‣ My Pipeline**
- **CRM app ‣ Leads**
- **CRM app ‣ Configuration ‣ Lead Mining Requests**
Click **Generate Leads** to open a configuration window where you can define your targeting criteria.
### **Target selection**
You can choose the type of leads you want to generate:
- **Companies**: retrieves general company-level information
- **Companies and their Contacts**: includes both company data and individual contact details
**Note**
When selecting **Companies and their Contacts**, additional filters such as **Role** and **Seniority** become available.
### **Filtering options**
To refine your results, use the following filters:
- **Countries**: target specific geographic regions
- **States**: narrow results further within a country
- **Industries**: focus on particular business sectors
- **Company Size**: enable this option to define a range based on employee count
- **Sales Team**: assign generated leads to a specific team
- **Salesperson**: assign leads directly to a user
- **Tags**: automatically apply tags to categorize leads
**Important**
Ensure compliance with data protection regulations (such as GDPR) when collecting and using contact information.
## **View generated leads**
Once leads are generated, they are automatically assigned based on your selected configuration.
To access them:
- Go to **CRM app ‣ Leads**
- Open a record to review detailed information
The activity thread (chatter) may include additional insights such as:
- Company size
- Technologies used
- Timezone
- Contact details
**Note**
If the *Leads* feature is disabled, generated records will appear as opportunities instead.
To enable leads, go to **CRM app ‣ Configuration ‣ Settings**, activate **Leads**, and save.
## **Pricing**
Lead mining operates on a credit-based system.
- Each generated lead consumes **one credit**
- Selecting **Companies and their Contacts** may use additional credits per contact
For detailed pricing, refer to the lead generation service.
To purchase credits:
- Go to **CRM app ‣ Configuration ‣ Settings**
- Locate the Lead Mining section
- Click **Buy Credits**
Alternatively, credits can be managed via the **Settings app** under the services section.
**Note**
Some users may receive complimentary credits for testing purposes, depending on their subscription or environment.