> For the complete documentation index, see [llms.txt](https://docs.rishvi.co.uk/linnworks/llms.txt).
> Use it to discover all available pages before exploring further.

# Online signatures for order confirmations

Enable customers to confirm sales orders using electronic signatures in Odoo. This feature speeds up approvals and improves the overall sales workflow.

The Odoo **Sales** application allows customers to confirm quotations directly through an online signature. Once the document is signed, the order is instantly validated, and the assigned salesperson is notified in real time.

This process removes the need for manual confirmations and helps accelerate the sales cycle.

## **Activate online signatures**

To allow customers to sign quotations digitally, the *Online Signature* feature must first be enabled.

- Go to **Sales app ‣ Configuration ‣ Settings**

- Scroll to **Quotations & Orders**

- Enable the **Online Signature** option

- Click **Save**

<Image src="https://www.odoo.com/documentation/19.0/_images/signature-setting.png" width="608" height="119" alt="The Online Signature feature option in the Settings of the Odoo Sales application." priority={true} fetchPriority="high" />

> **Info**
>
> Once enabled, this feature can be applied both globally and at the individual quotation or template level.

> **Note**
>
> In quotation templates, the signature option appears as **Signature** under the **Online confirmation** section.

<Image src="https://www.odoo.com/documentation/19.0/_images/signature-feature-quotation-template.png" width="730" height="473" alt="The Online confirmation signature option found on every quotation template in Odoo." priority={true} fetchPriority="high" />

> **Note**
>
> On individual quotations, the signature setting is available under the **Other Info** tab.

<Image src="https://www.odoo.com/documentation/19.0/_images/signature-other-info-tab.png" width="718" height="605" alt="The online signature feature option in the Other Info tab of a quotation form in Odoo." />

## **Order confirmations with online signatures**

When customers access a quotation through the portal, they are presented with a **Sign & Pay** option.

<Image src="https://www.odoo.com/documentation/19.0/_images/sign-and-pay-button.png" width="731" height="336" alt="The Sign and Pay button present on online quotations in Odoo Sales." />

Clicking this button opens a confirmation window where the customer can review and sign the document.

<Image src="https://www.odoo.com/documentation/19.0/_images/validate-order-popup.png" width="546" height="557" alt="The Validate Order pop-up window for online signatures in Odoo Sales." />

Customers can choose from three signature methods:

- **Auto**: Automatically generates a signature based on their name

- **Draw**: Allows them to manually draw their signature

- **Load**: Uploads an existing signature file

After selecting a method, the customer clicks **Accept & Sign** to confirm the order.

> **Tip**
>
> Offering multiple signature options improves usability across devices, especially for mobile users.

If online payment is enabled, payment options are shown immediately after signing.

> **Info**
>
> Once signed (and paid, if required), the quotation is automatically converted into a confirmed sales order. If the **Inventory** app is installed, a delivery order is also generated.

## **View online signatures in Developer Mode**

Signed documents can be reviewed internally when developer mode is enabled.

- Navigate to **Sales app ‣ Orders ‣ Orders**

- Open a confirmed order

- Access the **Customer Signature** tab

<Image src="https://www.odoo.com/documentation/19.0/_images/customer-signature-tab.png" width="707" height="426" alt="The Customer Signature tab on a sales order when in Developer Mode." />

This section displays:

- The customer’s signature

- The name of the signer

- The exact date and time of signing

> **Tip**
>
> Use this feature for audit trails and legal validation, especially when dealing with contracts or high-value transactions.