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# Preparation display
The preparation display helps manage POS orders that require preparation, allowing teams to track progress and streamline workflows in retail and restaurant environments.
The **preparation display** is designed to organize and monitor orders that require preparation before delivery or pickup.
It is useful in different scenarios:
- **Retail**: Staff are notified after payment to prepare items for customer pickup
- **Restaurants**: Orders are sent to the kitchen for meal preparation
## **Configuration**
### **Enable the feature**
To activate the preparation display:
1. Go to **POS Settings**
2. Scroll to the **Preparation** section
3. Enable **Preparation Display**
### **Create a preparation display**
1. Go to **Point of Sale ‣ Orders ‣ Preparation Display**
2. Click **New**
3. Enter a name (e.g., `Kitchen`, `Bar`, `Pickup Counter`)
### **Configure the display**
Set up the following:
- **Point of Sale**\
Select which POS sends orders to this display
- **Product categories**\
Choose which categories should appear (e.g., Food, Drinks)
- **Stages**\
Define preparation steps (e.g., *To Prepare*, *Ready*, *Completed*)
For each stage:
- Add a new line
- Optionally assign a color
- Set an **Alert timer (minutes)** to track delays
**Note**
To edit an existing display, click the (**⋮**) menu on the display card and select **Configure**.
## **Overview**
To view all preparation displays:
- Go to **Point of Sale ‣ Orders ‣ Preparation Display**
Each display shows:
- Configured stages
- Number of orders in progress
- Average preparation time
**Tip**
Use the **Kitchen Display** app from the dashboard for quick access.
## **Using the preparation display**
Click **Preparation Screen** to open the staff interface.
This view includes:
### **Order tracking**
- Orders grouped by stages (e.g., *To Prepare*, *Ready*)
- Number of orders per stage
### **Product grouping**
- Items organized by POS categories (e.g., Drinks, Food)
### **Order cards**
Each order displays:
- Order number and table (if applicable)
- Current status with color indicators
- Waiting time
**Note**
If preparation time exceeds the defined alert timer, the indicator turns red.
### **Update order progress**
- Click individual items to mark them as completed
- Click the entire card to complete all items
- Orders automatically move to the next stage
If needed:
- Click **Recall** to move the order back to the previous stage
## **Customer display**
You can also provide customers with order status updates.
Click **Order Status Screen** to open the customer-facing display.
This screen shows:
- Orders **Ready** for pickup
- Orders **In progress** (*Almost there*)
**Note**
Customers can find their order number on their receipt.