> For the complete documentation index, see [llms.txt](https://docs.rishvi.co.uk/linnworks/llms.txt).
> Use it to discover all available pages before exploring further.
# Use eWallets and gift cards
Odoo allows customers to pay using eWallet balances and gift cards, both online and in physical stores. These tools help manage prepaid credits and improve customer flexibility during checkout.
To enable this feature, go to Sales app ‣ Configuration ‣ Settings and activate Discounts, Loyalty & Gift Card under the Pricing section. Then, navigate to Sales app ‣ Products ‣ Gift cards & eWallet to create programs.
## **eWallets**
eWallets allow customers to store prepaid credit in their account, which can later be used as a payment method in eCommerce or Point of Sale (PoS). They can also be used to consolidate balances from multiple gift cards.
Before setting up an eWallet program, you must first create a **top-up product**. A top-up represents a fixed credit amount that a customer purchases and adds to their eWallet balance.
**Example**
A $50 top-up product adds $50 in credit to the customer’s eWallet after purchase.
### **Create a top-up product**
1. Go to **Sales app ‣ Products ‣ Products**.
2. Click **Create** and configure:
- **Product Name**: e.g., `$50 Top-Up`
- **Can be Sold**: enabled
- **Product Type**: Service
- **Invoicing Policy**: Prepaid/Fixed Price
- **Create on Order**: Nothing
- **Sales Price**: set the desired amount
**Note**
To offer multiple top-up values, create separate products with different prices.
### **Create an eWallet program**
Go to **Sales app ‣ Products ‣ Gift cards & eWallet** and click **Create**, then configure:
- **Program Name**
- **Program Type**: eWallet
- **eWallet Products**: select your top-up product(s)
- **Email Template**: choose or create one
- **Currency**
- **Company**
- **Available On**: select where it can be used
- **Website / Point of Sale**: optional filters
### **Generate and manage eWallets**
After saving the program:
1. Click **Generate eWallet**.
2. Select **Customers** or **Customer Tags**.
3. Set the **eWallet value**.
4. Optionally define an expiration date.
Generated eWallets are available via the **eWallets** smart button.
From there, you can:
- **Send** them by email
- **Share** them via a link
You can edit:
- Expiration date
- Assigned customer
- Balance
**Note**
The eWallet **code cannot be modified, deleted, or duplicated**.
## **Gift cards**
Gift cards function similarly to eWallets but are typically purchased as standalone prepaid products and used directly at checkout.
### **Create a gift card product**
Before creating a program, define the gift card as a product:
1. Go to **Sales app ‣ Products ‣ Products**.
2. Click **Create** and configure:
- **Product Name**
- **Can be Sold**: enabled
- **Product Type**: Service
- **Invoicing Policy**: Prepaid/Fixed Price
- **Create on Order**: Nothing
- **Sales Price**: set the card value
**Note**
Create multiple products if you want different gift card values.
### **Create a gift card program**
Go to **Sales app ‣ Products ‣ Gift cards & eWallet** and click **Create**, then set:
- **Program Name**
- **Program Type**: Gift Card
- **Gift Card Products**
- **Email Template** (default or custom)
- **Print Report**: Gift Card
- **Currency**
- **Company**
- **Available On**
- **Website / Point of Sale**
### **Generate and distribute gift cards**
After configuration:
1. Click **Generate Gift Cards**.
2. Choose:
- **Anonymous Customers** (set quantity), or
- **Selected Customers / Tags**
3. Define the **Gift Card value**
4. Set an optional expiration date
Access generated cards using the **Gift Cards** smart button.
From there, you can:
- **Send** via email
- **Share** via link
You can update:
- Expiration date
- Customer
- Balance
**Note**
Gift card **codes are fixed and cannot be edited, removed, or duplicated**.