Stream Tech Integration – Quick Start Guide

End User Guide

Check the documentation guide for end users

Overview

The Stream Tech Integration connects your Linnworks account to Stream, a logistics and delivery management platform. Once set up, it automatically handles the full shipping process — from sending orders through to receiving tracking numbers — without any manual handoff.

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What You Can Do

• Send orders from Linnworks to Stream automatically

• Create shipments and assign them to delivery runs

• Generate shipping labels directly from Linnworks

• Receive tracking numbers back on each order

• View delivery status updates as orders are collected or delivered

• See run and sequence assignments as routes are planned

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Before You Start

Make sure you have:

• A Linnworks account with integration access

• A Stream account with your Client ID and Client Secret

• Shipping services configured in Stream (depot and delivery method)

• Orders with complete delivery addresses in Linnworks

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Basic Setup

1. Install the Stream Integration in your Linnworks account

2. Enter your Stream API credentials (Client ID, Client Secret, and API URL)

3. Add your sender address and contact details

4. Map your shipping services — select the correct depot and delivery method for each

5. Enable order synchronisation to start the automated flow

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How It Works

Once set up, the process runs automatically:

• Assign a shipping service to an order in Linnworks

• The order is picked up and sent to Stream

• Stream creates a shipment (called a consignment)

• A shipping label and tracking number are generated

• Tracking details and delivery updates sync back to Linnworks automatically

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What to Check First

If something looks wrong, verify:

• A shipping service is assigned to the order

• The delivery address is complete (street, city, postcode, country)

• There is no "Error from Stream" identifier on the order

• The tracking number has been received (appears after the consignment is created)

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Common Issues

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Quick Tips

• Always assign a shipping service before the sync cycle runs

• Make sure each shipping service maps to the correct depot

• Check order notes whenever you see an error — Stream error details are written there

• When testing, process a small batch of orders first

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Summary

The Stream Tech Integration automates your entire shipping workflow. Linnworks and Stream stay in sync automatically — from order submission through to delivery confirmation.