Amazon Connector configuration

Connect Amazon Seller account to Odoo

To link an Amazon Seller account with Odoo:

1. Go to Sales app ‣ Configuration ‣ Settings

2. Locate the Connectors section

3. Enable Amazon Sync

4. Click Save

After saving, return to the same section and click Amazon Accounts under the Amazon Sync option.

This opens the Amazon Accounts page. Click New to add a new account.

On the account form:

• Enter a name for the account (e.g., US Marketplace)

• In the Credentials tab, select the Home Marketplace where the seller account was originally created

Save the form. The Credentials tab will now display a Link with Amazon button.

Click this button to proceed:

• You will be redirected to Amazon’s login or consent page

• Log in if required

• Approve access so Odoo can connect to your account

After approval, you are redirected back to Odoo, and the account is successfully linked.

All available marketplaces for that account are then automatically synced and visible under the Marketplaces tab.

You can remove marketplaces from this list if you want to disable synchronization for specific regions.

Amazon orders in Odoo

When orders are imported from Amazon, Odoo creates up to three lines in the corresponding sales order:

• The main product sold

• Shipping charges (if applicable)

• Gift wrapping fees (if applicable)

Odoo matches these items with products in the database using the Internal Reference:

• Amazon SKU → Product internal reference

• Shipping code → Delivery product

• Gift wrap code → Gift wrap product

For marketplace products, these mappings are stored as Amazon Offers, accessible via the Offers smart button.

Offers are automatically generated when a match is found and reused for future orders.
If no match exists, Odoo falls back to using the internal reference directly.

Tip

You can manually adjust or create offers to ensure correct product matching. This is useful when:

• SKUs differ from internal references

• Products are sold under varying conditions

If no matching product is found:

• Amazon Sale is used as the default product

• Amazon Shipping is used for delivery charges

Note

To edit default products, enable developer mode, then go to:
Sales app ‣ Configuration ‣ Settings ‣ Connectors ‣ Amazon Sync ‣ Default Products

Product tax configuration

For accurate tax reporting, taxes applied to Amazon orders in Odoo are based on:

• Product tax settings

• Fiscal positions

Ensure these are correctly configured to prevent discrepancies between Odoo and Amazon Seller Central.

Note

Since Amazon may calculate taxes differently, small differences in totals can occur. These can be adjusted using write-offs during payment reconciliation.

Add a new marketplace

All Amazon marketplaces can be supported. To add one manually:

1. Enable developer mode

2. Go to Sales app ‣ Configuration ‣ Settings ‣ Connectors ‣ Amazon Sync ‣ Amazon Marketplaces

3. Click New

Then configure:

• API Identifier: Marketplace ID

• Amazon Region: Based on Amazon documentation

• Seller Central URL: Marketplace-specific URL

Refer to:

• Amazon marketplace IDs
• Seller Central URLs

Set the Name in the format Amazon.<country code> (e.g., Amazon.in).

After saving:

1. Go to Amazon Accounts

2. Open the relevant account

3. Go to the Marketplaces tab

4. Click Update available marketplaces

If successful, the new marketplace will appear in the list.
If not, it may not be supported or enabled for the seller account.